Privacy Policy

Last Updated: 2nd November 2026

Eucalyptium (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eucalyptium.au or contact us through our website forms.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form
Request a quote or consultation
Contact us by email or phone
Subscribe to updates or communications

The information we collect may include:

Name
Email address
Phone number
Property or project details
Any information you choose to provide in your message

We may also automatically collect limited technical information when you visit our website, such as:

IP address
Browser type
Device information
Pages visited
Date and time of access

How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide customer support
Provide quotes or service information
Communicate regarding your project or request
Improve our website and services
Maintain website security and functionality
Comply with legal obligations

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our website or business, such as:

Website hosting providers
Email service providers
Analytics providers
CRM or customer management tools

These third parties are only given access to information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

These technologies may collect information about how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer.

We may use third-party analytics services such as Google Analytics to help us understand website usage.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorised access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Opt out of certain communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Eucalyptium
[email protected]